Trainings for Building Capacity at Heritage Centers

The Institute of Museum and Library Studies (IMLS) Heritage Centers Sustainability Program is for building capacity and sustainability of heritage centers located within the Lakes to Locks Passage byway corridor. The primary focus is for the staff and volunteers of the eight Heritage Centers in Essex County which serve the unique needs and characteristics of their communities. Each center has a unique theme for its collection and programs. Three communities chose to locate their byway heritage centers at existing museums: the Adirondack History Center, the Iron Center, and the Ticonderoga Heritage Museum. The Town of Willsboro constructed a new facility for its heritage center. Other communities created their heritage centers through adaptive re‐use of historic buildings: the Essex Heritage Center, Lake Champlain Visitor Center, North Country Underground Railroad Center, and the Westport Heritage House.

Clinton-Essex Counties Fall Regional Roundtable - Exhibition Techniques
Date: September 29, 2007
Location: Lake Placid - North Elba Historical Society, Lake Placid, NY

The discussion topic is "Exhibition Techniques," presented by Virginia Westbrook, Historian and Exhibition Consultant, The Virginia Company, Crown Point. The discussion focuses on interpreting and displaying materials of historic interest to the public. Included in the discussion are guidelines for exhibiting historic materials, installing low-cost displays and hiring exhibit professionals.

Ambassador Training Workshop - Heritage Center Volunteer/Staff Training
Date: May 2, 2008
Location: Westport Heritage House, Westport, NY

Ambassador training assists Heritage Centers staff and volunteers to learn to be the "front line" of the Lakes to Locks Passage experience. They provide the "real person" connection with the travelers by conveying their pride and commitment to the heritage and culture of the community. They are trained to serve as ambassadors and teach others to serve as ambassadors. The goal is to help each individual ambassador build a personal responsibility towards meeting and greeting the visitor. The Ambassador training consists of three components - recruiting and retaining volunteers, hospitality, and development of a stewardship ethic. The first Ambassador Training Workshop focuses on developing the "toolkit" that provides basic skills.

Clinton-Essex Counties Spring Regional Roundtable - Interpretive Use of Collections
Date: May 10, 2008
Location: Samuel de Champlain History Center

The discussion focuses on interpreting historic materials. Each presenter offers an example of a historic document, a photograph and an artifact from their collection and discusses how they are used to "tell the story." The presenters are John Krueger, Kent-DeLord House Museum; and Don Papson, North Country Underground Railroad Historical Association. The moderator is Virginia Westbrook, Historian and Exhibition Consultant, The Virginia Company, Crown Point.

From Chaos to Clarity: The Importance of Vision, Mission and Planning for Organizational Growth Workshop
by Anne W. Ackerson, Director of the Museum Association of New York
Date: October 3, 2008
Time: 10am - 3pm Fee: $10, lunch included
Location: Ticonderoga Community Center, 132 Montcalm Street, Ticonderoga, New York

The power of vision and mission cannot be underestimated when setting a challenging and sustainable course of action for your organization. The successful 21st century heritage and cultural organization must know its strengths and vulnerabilities, must be in tune with the needs of the communities it serves, and must use this knowledge to its best advantage. This workshop will examine three organizational building blocks that are guaranteed to bring clarity to organizational life: an articulated vision, a clearly defined mission, and a comprehensive plan that supports both. We'll look at vision and mission statements and talk about what makes a strong, galvanizing statement worthy of commitment. We'll delve into the anatomy of a planning process that focuses on broad participation, strategy development based on internal and external information, and implementation for results.

Clinton-Essex Counties Fall Regional Roundtable - Photo Digitization and Best Practices for Cultural Organizations
Date: October 18, 2008
Location: Adirondack History Center Museum, Elizabethtown, NY

The discussion is led by Adirondack History Center Museum Archivist Jennifer Kuba and focuses on digitization best practices for cultural heritage institutions. This presentation will address "What is digitization?" and "Why do we want to do it?" The topics covered include: understanding the process, scanning, selection of materials to digitize, sustainability in an ever changing technological world, copyright, and metadata. A tour of the Adirondack History Center will follow. To register for this free event, contact the NNY Library Network.

Lakes to Locks Passage Media Workshop
Date: March 18, 2009
Time: 2pm
Location: Ausable Valley Grange Hall, 1749 Main Street, Keeseville NY

The workshop aims to connect local communities and non-profit organizations with members of the press for mutual benefits - local organizations can get better acquainted with their press contacts and improve press release writing skills, and the press can learn about local organizations and their activities. Members of the press will receive information on the events planned for the Hudson/Champlain Quadricentennial celebration, and can become better acquainted with the community organizations, so they can educate the public on news and issues of local governance, not-for-profit, and tourism promotion agencies. Further aims include: Organizing and distributing a press contact list for print, radio, and TV resources; Creating an open dialogue between local organizations and the press for future communications; Identifying ways that Lakes to Locks Passage can improve communications regarding activities and events through the website and e-newsletters, distribute news and press releases to potential local, domestic, and international audiences; Explore opportunities for tourism partners to promote local events and activities, organize familiarization tours for the press and tour operators to visit our communities and local attractions.

Clinton-Essex Counties Spring Regional Roundtable - Community Scholars Training: Interviewing and Oral History
Date: May 9, 2009
Time: 9:30am - 1:00pm
Location: Northern New York American Canadian Genealogy Society, Keeseville Civic Center, 1802 Main Street, Keeseville, NY 12944
Presenter: Jill Breit, Executive Director at Traditional Arts in Upstate New York (TAUNY), Canton, NY

Folklorist Jill Breit has more than 15 years of experience interviewing people in the North Country about their life experiences. She will share examples of successful oral history projects and demonstrate the many ways interviews can be used for different outcomes. She will focus on how to organize an oral history project, the basics of an oral history interview, the importance of field notes and follow-up interviews, recorders and other equipment for collecting oral history. Each participant will receive a package of information to take home, with a list of additional resources. Lunch is available at a cost of $5

Leadership and Organizational Structure: Responsibilities of Trustees, Ethics and Standards, Board Basics
and Heritage Center Volunteer/Staff Training
Date: June 13, 2009
Time: 9am - 4pm
Location: Mars Education Center at Fort Ticonderoga

Boris Frank will lead a two part presentation. The morning program from 9am - 12pm will focus on board basics. Board members are encouraged to attend. The afternoon program from 1 - 4pm will cover Heritage Center Volunteer/Staff Training. Lunch will be served.

Downloads and links:
Accelerated Planning Model 1 (doc)
Agency Assessment Board Agreement (doc)
Board Job Description (doc)
Board Recruitment Process (doc)
Disaster Recovery Plan (doc)
Crisis Management for Nonprofits
Policy Package (doc)
Sample By-Laws (doc)
Sample Development Strategy (doc)
Sample Marketing and Public Information Plan (doc)
Sample Planning Meeting Report (doc)
Value of Volunteer Hours (doc)

Succession Planning Workshop
Date: October 2, 2009
Time: 10am - 3pm
Fee: $15, lunch included
Location: Essex Heritage Center, 2728 Route 22, Essex, New York
Presenter: Anne W. Ackerson, Director of the Museum Association of New York

The successful 21st century heritage and cultural organization must prepare for changes in their leadership. Whether you are a board member, executive director, staff member, emerging leader or volunteer, if your organization faces leadership change this workshop provides answers to the myriad questions that emerge during leadership transition. Anne Ackerson of the Museum Association of New York (MANY) will discuss executive transition as well as provide information on talent development for boards, executive directors, and individual staff members. She also will share samples of written succession plans and related materials.

Downloads and links:
AASLH Executive Succession Plan (doc)
Emergency Succession Plan for the Museum Association of New York (doc)
MANY Emergency Executive Succession Plan Template (doc)

Ambassador Training Workshop - Heritage Center Volunteer/Staff Training
Date: March 3, 2010
Time: 9:30 am
Location: Westport Heritage House, 6459 Main St., Westport, NY 12993

Ambassador training assists Heritage Centers staff and volunteers to learn to be the "front line" of the Lakes To Locks Passage experience. They provide the "real person" connection with the travelers by conveying their pride and commitment to the heritage and culture of the community through a "place-based tourism" experience - the product for sustainable tourism. The purpose of the Heritage Centers is to have the people who live here tell their stories, and offer authentic experiences. The stories, rendered in a meaningful, lively and engaging way, focus on providing direct personal interaction strikes an emotional chord, so the visitor will remember the experience and share it with others. This workshop identifies the content and begin a needs assessment for a place-based tourism product. Through four categories we will identify the places, organizations, and stories to tell.

Grantseeking Basics Workshop
Date: March 27, 2010
Time: 9am - 3pm
Fee: $15, lunch included
Location: Willsboro Central School auditorium, 29 School Lane, Willsboro, New York 12996
Presenter: Paul Mastrodonato, President of Nonprofit Works

Pursuing grants isn't about luck or chance -- it's about presenting a well-planned program in a concise and convincing manner. This course is designed to demystify the grantwriting process for entry- and mid-level grantwriters, administrators, and program staff. Equal attention is given to the needs and interests of both your organization and grantmakers. Participants will receive Word and Excel templates to help them develop grant proposals. Topics include: Planning programs and projects before writing grants; Understanding what's most important to grantmakers; Researching grants, and approaching grantmakers prior to applying; Preparing information commonly asked for in grant applications; Building a grantseekers tool kit to help you save time.

Downloads and links:
www.nonprofitworks.com

Ambassador Training Workshop - Heritage Center Volunteer/Staff Training
Date: April 14, 2010
Time: 9:30 am
Location: Westport Heritage House, 6459 Main St., Westport, NY 12993

Ambassador training assists Heritage Centers staff and volunteers to learn to be the "front line" of the Lakes To Locks Passage experience. They provide the "real person" connection with the travelers by conveying their pride and commitment to the heritage and culture of the community through a "place-based tourism" experience - the product for sustainable tourism. The purpose of the Heritage Centers is to have the people who live here tell their stories, and offer authentic experiences. The stories, rendered in a meaningful, lively and engaging way, focus on providing direct personal interaction strikes an emotional chord, so the visitor will remember the experience and share it with others. This workshopconnects stories to communities and Heritage Centersthat are in the best position to tell the stories. The workshop helps to identify specific individuals to deliver the stories.

Collections Care Workshop
Date: September 17 2010
Time: 9:30 am - 3:30 pm
Location: Whallonsburg Grange Hall, Route 22 and Whallons Bay Road, Essex, NY 12936 (5 miles south of the hamlet of Essex on Route 22)
Presented by: The Collections Care Alliance with Laura Brill, Objects Conservator and Emily Phillips, Painting Conservator

This day-long workshop covers the basic care of collection materials beginning with the review of a collections policy, accessioning and registration methods and then moving on to storage and safe handling of a wide range of artifacts including documents, books, newspapers, paintings, objects, and photographs. Labeling of artifacts, pest management and storage solutions will also be discussed. Jenifer Kuba, Archivist for the Essex County Historical Society will also present a sample "Digital Objects Collections Management Policy" and discuss with the group many of the problems small organizations may face when dealing with the acquisition of born digital objects or the in-house creation of analog to digital objects. This is an interactive workshop with round table discussions and hands on projects.

Download:
Sample Digital Objects Collections Policy

Downloads